Customer Comments: Read 3 more comments...
 I'm not sure I trust this monitor. September 17, 2008
1 out of 1 found this comment useful.
I've had a number of problems with my glucose monitor.
The ten test strips that came with it seem to have been bad even though the expiration date was still good. They gave me high readings and also widely varying readings with the control solution.
Abbott customer service was very responsive and when I told them about the problem they sent me 50 test strips and two more bottles of control solution at no charge. They even offered to send a replacement meter.
The new test strips have given me readings within the normal range, about 10-20 points below the first batch of test strips. They also give fairly consistent readings with the control solutions (within 5%).
What worries me is that I did three tests on the same finger prick within a few minutes and one of them was way off from the others.
It's very easy to use and requires very little blood which I like. It seems to be accurate enough for a general reading but I don't know if I'd want to stake my life on it.
 Simply the Best May 20, 2008
5 out of 6 found this comment useful.
The Freestyle Freedom (as with all Freestyle monitors) allows alternate site testing which translates to little or no pain. Testing on arms or thighs is much less painful than continually pricking your finger to obtain a blood sample. Anyone working in an office knows how painful it can be to type on a computer keyboard after pricking your fingers multiple times. Alternate site testing eliminates this problem.
Freestyle Customer Service (now Abbott Diabetes Care) is absolutely the best. Reps are friendly and helpful and will do everything possible to resolve any problem you may have. Recently my Freestyle Flash became a doggy chew toy (don't ask, lol) so I decided to call Abbott to see if I could get a discount coupon for a new meter. Imagine my surprise when they sent me a brand-new Freedom meter at no charge. It arrived 2nd day air (again no charge) and I was able to quickly resume testing.
Joining Abbott's Friends for Life program gives you a Lifetime Warrenty, Free Lifetime Meter Upgrades, a Welcome kit and more. All of this at no charge. I cannot say enough good things about Abbott's customer care. It is without a doubt exceptional.
The meter itself is easy to use and comes almost ready to use from the factory. You only need to enter the test strip code into the meter and you're ready to begin testing. If you choose, you may set up to 4 daily alarms to remind you to test on time; helpful to those with a busy lifestyle. If you want to track your glucose readings by computer, the software is free at the Abbott website. For a small charge, data cables are available (either USB or Serial port) which allow fast and easy downloading of test results into the software.
I've been a Freestyle customer since shortly after their products came to the market and was concerned when Therasense (the company which produced the Freestyle meter) was purchased by Abbott. I am happy to say that Abbott learned many things from Therasense and neither the products or customer service have been degraded.
This product easily deserves more than 5 stars but it's the best rating I can give here at Amazon. If you are not sure which product to buy, you will not regret any of the Freestyle products.
 Horribly inaccurate May 9, 2008
5 out of 6 found this comment useful.
On the plus side, (the only star), the device take less blood than the meter I was used to. On the minus side, even after careful setting, calibrating, coding, etc., even on the same drop of blood -I got carried away after things didn't make sense-, the readings (three of them) were off by over 30 (THIRTY) PERCENT. For blood glucose control that is not acceptable, as matter of fact, it is dangerous. I threw the piece of junk away and rather give a little extra blood every day.
easy to use May 5, 2008
This item is very easy to use. I was surprised at being able to get results with so little blood!
 Perfect meter for use on children April 17, 2007
7 out of 7 found this comment useful.
My son was diagnosed type 1 at age 23 months. The endo sent us home with a meter that required an enormous amount of blood. I saw Freestyle Flash advertised and decided to give it a try. The sample of blood needed for this meter is incredibly tiny! No more screaming (by my child) while we're trying to get huge amounts of blood out of my little guy's tiny fingers. I've seen some people complain (on other sites) the meter takes 7 seconds for a reading. (like that's a long time??) I don't care that it takes 7 seconds to get the results, I do care my son likes it much better than the first meter! The only reason this meter didn't get 5 stars is because of the nature of the product ~ I don't think it can ever truly be totally "painless".
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