Customer Comments:
 What a LACK of continuity of Product!!!! September 21, 2008
1 out of 1 found this comment useful.
My husband and I used SoniCare for our toothbrush - bought our first one in 1994. Well - this year the toothbrush finally died - no longer held a charge. Ours was the only SoniCare model sold at the time we bought it - it worked VERY well for a very long time. We changed brush heads every six months, we kept the unit well cleaned. We really loved the heft of the base unit and the 30 second beeps.
So we ordered another "basic" (to get the HEAVIER base - we did not like the lighter weight model with those SKINNY brush heads). This SoniCare arrived a week after we ordered it - well packaged - all items in tact. We 'pluged' in the charger - charged the brush unit 24 hours - and then - proceeded to use it.
COMPLETELY CHANGED - - - now, NO 30 SECOND BEEP - the unit does work for the entire two minutes, but gone is the very handy 30 second timer.
I do believe we will change to the Braun Oral-B when this piece of dreck dies. It's not pleasant spending a weeks grocery money on a toothbrush - and then discovering that the 'trusted' company decided to make a few pennies more per item and killed the 30 second timer on 'low-end' items.
Shame on you Phillips/SoniCare!!!!!!! (Sure hope those few pennies saved make up for the LONG time customers you are going to lose.)
 Electric toothbrush September 3, 2008
I am very pleased I found this item on Amazon. The price was descent.
The best toothbrush but cheaper somewhere else September 2, 2008
1 out of 1 found this comment useful.
I have owned electric toothbrushes before. I had a braun for several years and then switched to manual. I don't remember this dentist clean feel after brushing with my old tootbrushes. I bought this here for $55.00 with free shipping. Only to see it at Bed, bath and beyond (BBB) for $39.99, 3 weeks later. With the 20% coupon that you get in the mail every month from BBB that adds up to your savings. So check BBB first before buying it here.
Sonicare ROCKS! September 2, 2008
Great product. I had been using an ordinary manual toothbrush, and my checkups were good, but not great. My dentist said the Sonicare is the best for the teeth and gums, and I agree. Mine have never felt cleaner. I'm anxiously awaiting my next appointment to see if my pockets have gotten smaller.
 Not Exactly the Same September 1, 2008
1 out of 1 found this comment useful.
I purchased the closest Sonicare model to the one I had which died after 5 years of use. Unfortunately, this model does not have the 30 second pacer, which I really loved with my original one. It may have been a good time for me to upgrade to the newer model, but I had just purchased two packages of the replacement heads that went with my original model. As the replacement heads are not inexpensive, I bought the same model in order to use them. Next time, I'll read the product features more carefully before ordering!
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