Customer Comments:
 Best cold pack ever!! June 19, 2008
My husband has an atlas issue and the cold really decreased the pain and swelling. We are going to buy another to leave at work.
Relief May 29, 2008
Very comfortable - the cervical spine coverage is very good; can also be placed (but not fastened) over a shoulder. Prompt shipping and good customer service from the company.
 Great office relief May 27, 2008
I have muscle tightness in my neck 24/7, and working on my computer all day isn't helping to relieve it. I pop my elasto gel in the microwave and use it at least twice at work. It does its job. You just have to keep reheating it because it cools down easily.
 Great idea but the Velco is scratchy May 24, 2008
I'm sure I can rig a way to get the Velcro parts off my neck, but you'd think they would have considered this design element. It doesn't get or stay too cold--especially if you're up walking about and not leaning against a pillow or chair back to help target the cold therapy. You can add a second gel pack underneath this one to intensify the cold (or heat)
Outstanding in several ways, cools off too quickly December 31, 2007
9 out of 9 found this comment useful.
If this just stayed warm longer, it would be perfect.
On the plus side: Perfect fit. The velcro works perfectly and keeps it as tight or as loose as I want it. It has a nice heavy feel. Heavy enough to stay close to the skin for good therapy, but not too heavy to be uncomfortable. The neck is a difficult place to treat/fit. This does it very well. It's great to be free of electrical cords. I can move about freely. It fits snugly agains the neck so I can wear a sweater over it without a problem. Being able to do hot and cold is a plus, although I have not used the cold yet.
The only negative is the temperature control. It takes a bit of experimenting to find the right time, since each microwave is different. Then it cools off very quickly. Even if I heat to the point where I can barely stand the heat, it is almost cold in 15 minutes. This means I need to keep running back to the microwave.
The TheraTherm shoulder pad is a better option for me. It is electric and has excellent temperature control. The cord is long enough to make it usable. I just wish it's strap was as good as this one.
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